Monday, July 25, 2011

Communications Specialist –Contract Position Fannie Mae--Fredrick/Urbana, Maryland

This Communication Specialist (CS) position involves the requirement to respond and assist personnel reporting Emergency (Critical) and Non-Emergency (Non-Critical) events to the Security Control Center. The CS must be able to communicate effectively and accurately, analyze situations, demonstrate critical thinking skills, and determine; then execute, the most appropriate level of response and assistance that is aligned with existing policies, procedures and practices. The CS position requires the ability to deliver superior customer-service, as contact with employees, contractors, vendors and visitors occur on a regular basis. The CS position requires the ability to actively monitor and properly manage a variety of technology tools and applications designed to provide protection to the client personnel, property and assets. The CS position requires the ability to multi-task, time manage, task organize, remain calm during stressful situations, operate independently with minimal supervision, and deliver a work product that meets and exceeds the clients expectations and requirements.

Sought after Qualifications:

• High school diploma or equivalent

• At least one year of documented experience as an operator in a control center, command center, security communications center, tactical operations center, or similar environment

• Bachelors Degree in Mass Communication, Communications, Criminal Justice, Security, or communications related field (preferred but not required)

• Knowledge of access control systems, closed circuit television systems, radio communications, telecommunications systems, and security systems technology

• Computer literate with proficiency in Microsoft Office Suite applications

• Strong Verbal and Written skills

• Ability to work shift work

To be considered for this position forward your resume to . Include “Communications Specialist” in the subject line.


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Noel Mueller, International Law Enforcement Advisor with DynCorp International under contract with the U.S. State Department, International Narcotics and Law Enforcement Office. He is assigned to the Iraqi Ministry of Interior, Inspector General's Office.

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