Friday, April 23, 2010

Job Title: Management and Program Clerk/Assistant

Job Title: Management and Program Clerk/Assistant
Department: Department Of Labor
Agency: Employment and Training Administration
Sub Agency: U.S. Department of Labor
Job Announcement Number: DE-10-ETA-04SUM

SALARY RANGE: 27,130.00 - 54,875.00 USD /year
OPEN PERIOD: Tuesday, April 20, 2010 to Monday, May 03, 2010
SERIES & GRADE: GS-0344-03/07
POSITION INFORMATION: Part TimeTemporary-Summer Student
DUTY LOCATIONS: many vacancies - Washington DC Metro Area, DC
WHO MAY BE CONSIDERED: Any student who is a US Citizen.

A student is an individual who is enrolled or accepted for enrollment
as degree (diploma, certificate, etc.) seeking student and is taking
at least a half-time academic/vocational/or technical course load in
an accredited high school, technical or vocational school, 2 year or
4 year college or university, graduate or professional school.
The definition of half-time is the definition provided by the school
in which the student is enrolled.

Opportunities are Open! Begin a challenging career with the U.S. Department of Labor (DOL), and you will help shape the workforce of tomorrow. DOL offers rewarding opportunities to contribute to a noble mission; to serve and protect American
workers, prepare them for new and better jobs, and to ensure the safety and fairness of American workplaces.

These positions are located in the Department of Labor (DOL,
Employment and Training Administration (ETA). The mission of the
Employment and Training Administration is to contribute to the more
efficient functioning of the U.S. labor market by providing high
quality job training, employment, labor market information, and
income maintenance services primarily through state and local
workforce development systems.

U.S. Citizenship.
Must be at least 16 years of age.
Appointment to this position may require a background investigation.

Back to top Duties
Additional Duty Location Info:

many vacancies - Washington DC Metro Area, DC

In this position you will perform a variety of clerical and technical
duties in support of management and program analysts. You will also
be responsible for filing, compiling data word processing and data
entry, and for providing general assistance to the professional

Uses office automation equipment and a variety of software to produce
various documents in draft or final form, which may include
specialized terminology and/or complicated formats.

Uses office automation software such as database or spreadsheet to
enter, revise, sort or calculate, and retrieve data; graphics
software to provide graphic symbols, charts and graphs.
Transmits and receives documents and messages electronically using
PCs which are linked to other computers.

May review incoming mail; receive and refer telephone calls and
visitors to appropriate co workers. Maintains office files. Assists
staff members on individual projects. Conducts follow up actions to
assure timely receipt of responses; assembles data, consolidates and
prepares reports.

May control the maintenance and development of various administrative directives using knowledge of the established content and format requirements and the purposes and functions of the organizations involved; reviewing proposed directives to ensure proper arrangement of material, consistency with existing directives, and proper distribution.

Back to top Qualifications and Evaluations
Applicants must meet qualification, legal, and regulatory
requirements for the position by closing the date of this vacancy
In order to qualify using education, applicants must have:

GS-3 1 year above high school

GS-4 2 years above high school

GS-5 4 year course of study leading to a bachelor's degree

GS-7 Superior academic achievement OR one full year of
graduate level education.
Applicants may qualify using a combination of experience and/or education for summer employment:

GS-3 1 year above high school OR 6 months general
experience OR a combination of experience and

GS-4 2 years above high school OR one year general
experience OR a combination of experience and

GS-5 4 year course of study leading to a bachelor's degree
OR 3 years of general experience, one of which was
equivalent to at least the GS-4 level OR combination
of experienced and education.

GS-7 Superior academic achievement* OR one full year of
graduate level education OR one year of specialized
experience equivalent to at least the GS-5 level OR a
combination of experience and education.


Applicants will be scored on a scale of 70 to
100, not including veterans' preference. Based
on your answers to the Vacancy Specific
Questions, an automated scoring system will be
used to rate and rank your applications. Your
self-determined rating, narrative responses,
resume and supporting documentation will then be
reviewed. If upon review it is determined that
your application package does not support your
answer choices, your score may be modified to
reflect the final rating based on all the
information provided in your application.
Ultimately, the Human Resources Office is
responsible for determining an applicant's final
rating. Please ensure that your resume and
narrative responses provide enough detail to
support your answers to the Vacancy Specific
Questions. Also, one or more additional
assessment tools may also be applied (e.g., a
structured interview, panel review, written
test, work sample, etc).

The applicant will be evaluated based on the following competencies:

Self Management - Sets well defined and realistic personal goals; displays a high level of initiative, effort, and commitment towards completing assignments in a timely manner; works with minimal supervision; is motivated to achieve; demonstrates responsible behavior.

Technology - Knowledge of Microsoft Programs/Software applications including electronic systems used to maintain correspondence, records etc.

Communications - Recognizes, expresses and uses correct English grammar, punctuation and spelling; communicates information in a succinct and organized manner; produces written information, which may include technical material that a appropriate for the intended audience.

Customer Service - Works with clients and customers to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products, services, is committed to providing quality services.
To preview questions please click here.

Back to top Benefits and Other Info

The Department of Labor offers a variety of
benefits and workplace enhancements.

For details click: BENEFITS

The United States Government does not discriminate in employment on the basis of race, color, religion, sex, national origin, political affiliation, sexual orientation, gender identity, marital status, disability, age, membership in an employee organization, or other non-merit factor.







This position is outside the bargaining unit.

DOL offers flexibilities such as transit subsidy. Also, DOL's main building offers a daycare facility, credit union, fitness center, dry cleaners, post office, garage, cafeteria, and snack bar on site.

Back to top How To Apply

Paper applications submitted without prior
approval from the agency point of contact will
be handled as incomplete applications and will
not be considered.

If you require assistance, contact the agency
point of contact identified within the vacancy

Applications will be submitted and accepted online through the Department of Labor On-line Opportunities Recruitment System (DOORS), which is integrated with

You must follow all three steps described below in order to complete the application process (you may also reference our at-a-glance Job Application Guide at for guidance).

Your application and all required supplemental documents (specified in "Required Documents" section of this vacancy) must be submitted in the manner specified in this section. PLEASE BE ADVISED that if your application and all required supplemental documents are not received by 11:59 pm Eastern Time (ET) on the vacancy closing date, YOUR APPLICATION WILL BE REGARDED AS INCOMPLETE AND WILL NOT BE CONSIDERED. Paper applications and/or supplemental documents that are submitted in any other manner without prior approval from the point of contact identified in the vacancy announcement will also not be considered.

For assistance, contact the point of contact identified on the vacancy's "Questions about this job" section.

STEP ONE - (Online Resume and Supplemental Documents - USAJOBS)

You must create an account and at least one Federal resume at You may also upload up to five supplemental documents along with your resume such as: College Transcripts, Veteran's Preference Eligibility and other documents. Information you provide on USAJOBS is general information completed by all applicants. The information you provide, your Federal resume and any documents you attach can become part of your application and will be transferred to the DOORS system when you apply on-line. After you finish submitting your resume from USAJOBS, you will automatically be taken to DOORS where you will be asked to complete the next step of the application process. You may edit your resume and documents up until the announcement close date, but they must be submitted by 11:59 pm ET.

STEP TWO - (Vacancy Specific Questions - DOORS)

In DOL's DOORS System, you will answer vacancy specific questions necessary to evaluate your qualifications for the specific job to which you are applying. When completed, the information you provided at USAJOBS and the answers to the DOORS questions will become your application.

You may edit your answers up until the announcement close date, but they must be submitted by 11:59 pm ET. After the vacancy closes, the HR office uses the application package to automatically rate, rank and certify candidates.

Note: Please add the email address to your email account "Safe List"/"Approved Senders List" to ensure you receive any application-related correspondence.

STEP THREE - (Submitting Supplemental Documentation)

The last step of the application process is to submit the required supplemental documentation specified in the "Required Documents" section of this vacancy announcement. You only have to submit these documents if they are applicable to you (ex. if you are not a Federal employee, you will not need to submit an SF-50 Proof of Federal Status). These required documents must be received by 11:59 pm Eastern Time (ET) on the vacancy closing date. Please follow the instructions below carefully to ensure your supporting documents are properly received:

To submit documentation for your application:

You will be taken to the Vacancy Documents page after you have completed the Vacancy Questions. This page shows you 1) the supplemental documents you can include in your Department of Labor (DOL) profile for submission with your application and 2) the additional documents you are requested to submit for this vacancy, IF APPLICABLE TO YOU.

On the 'Action' column, you have three options to submit your documents (i.e Upload, USAJOBS and Fax) for your DOL Profile Documents and DOL Vacancy Documents. The reuse existing document will appear if you have already submitted documents using the Upload or the USAJOBS download feature before and will only available for DOL Vacancy Documents.

Upload (Option 1):
- Click on 'Upload' in the action column to upload a document that you have saved on your computer
- Enter a description for your document
- Find the document saved on your computer by clicking on browse
- Click 'Upload Document' to complete the process
- 'Document uploaded successfully' message is displayed at the top of the vacancy documents page
- Document will display with the description you have entered
- Click on the description to view the document uploaded.
- Click 'Finish' to return to application status page

USAJOBS (Option 2):
- Click on 'USAJOBS' in the action column to retrieve documents from your USAJOBS account
- Select the document requested from the drop down
- Click 'Download from USAJOBS' and 'Document uploaded successfully' message is displayed at the top of the vacancy documents page
- Click on the description to view the document uploaded
- Click 'Finish' to return to application status page

Fax (Option 3):
- Click on 'Fax' icon in the action column for the document you wish to print
- Review the fax instructions by clicking 'Fax Instructions' link
- Click on 'Generate Cover Sheet' button
- A new window will open for fax cover sheet, go to File and Print the coversheet
- Close out of this window and click 'Cancel'
- Fax the documents and you will receive a fax received confirmation

Reuse existing document (only available for upload and USAJOBS download) - (Option 4):
- Click on the 'Reuse Existing document'
- Choose the document you have used before from the drop down
- It will have the vacancy number and document description on the drop down
- Click 'Select Document' and it will take you back to the document select page. You can also preview the document by clicking on 'View Document'
- Click 'Finish'

Your application will be considered incomplete and YOU WILL BE FOUND INELIGIBLE if you fail to submit the required documentation as specified under the required documents section by 11:59 pm Eastern Time (ET) on the vacancy closing date.

All applicants are required to submit a copy of
their college transcript (in English) as part of
their application package.


Required and supplemental documentation must be
sent to the Fax Number and/or mailed to the
point-of-contact identified within this vacancy
announcement. Documentation forwarded to the
DOORS Help Desk will not meet the submission
requirements for this position.

Monica Thweatt
Phone: 202-693-3957
Fax: 202-693-3380
Email: Agency Information:
U.S. Department of Labor
200 Constitution Ave., NW
Rm. N4656
Washington, DC 20210
Fax: 202-693-3380

After completing the application process you will receive a
confirmation page stating your resume has been sent to us. Please
print and save this for your records. Also save any fax receipt you
may receive when sending supplemental information. These are the only
confirmations provided for receipt of information. You will receive
correspondence from us via email, upon completion of review of
minimum qualifications.

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